Refund policy

Refund & Cancellation Policy

At Vanguard Black Car Miami LLC, every reservation is carefully scheduled and coordinated in advance to ensure a premium, punctual, and seamless black car service experience.

Cancellations

All cancellation requests must be submitted at least 48 hours before the scheduled service time.

Cancellations made with at least 48 hours’ notice are free of charge and refunded in full to the original payment method.

Cancellations Within 48 Hours

Cancellations are not permitted within 48 hours of the scheduled service time.

If a client needs to make changes within this period, the service may only be rescheduled, subject to availability.

Rescheduling

Rescheduling requests made within 48 hours of the scheduled service time will be reviewed based on driver and vehicle availability.

Vanguard Black Car Miami LLC will make reasonable efforts to accommodate the new requested date and time; however, rescheduling is not guaranteed and may depend on operational availability.

No-Show Policy

If the client fails to appear at the scheduled pickup location or does not respond to communication attempts at the scheduled service time, the reservation may be considered a no-show and will not be eligible for a refund.

Refunds

Refunds, when applicable, will be processed back to the original payment method in full.

Processing times may vary depending on the client’s bank or payment provider.

Contact

For cancellation, refund, or rescheduling requests, please contact us at:

Vanguard Black Car Miami LLC
Phone: +1 (561) 530-8683
Email: info@vanguardblackcarmiami.com