Privacy policy

Privacy Policy

Vanguard Black Car Miami LLC respects your privacy and is committed to protecting the personal information you share with us when using our website, contacting our company, requesting a quote, booking a service, or communicating with us by phone, email, SMS, WhatsApp, or any other channel.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Company Information

Vanguard Black Car Miami LLC
Premium Black Car Service
Serving Miami-Dade County, Broward County, and Palm Beach County, Florida

Phone: +1 (561) 530-8683
Email: Info@Vanguardblackcarmiami.com

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Phone number
  • Email address
  • Pickup and drop-off addresses
  • Date and time of service
  • Travel details
  • Flight information, when applicable
  • Special service requests
  • Payment-related information
  • Communication history with our company

We may also collect basic technical information from your use of our website, such as browser type, device information, pages visited, referral source, and general location data.

3. How We Use Your Information

We use your information to:

  • Process booking requests
  • Confirm reservations
  • Provide private transportation services
  • Communicate with you about your ride
  • Send service updates, confirmations, and important notices
  • Process payments
  • Improve our website and customer experience
  • Respond to questions or support requests
  • Maintain business records
  • Protect the safety, security, and legal interests of our company, chauffeurs, vehicles, and clients

4. Payments

Payments may be processed through secure third-party payment providers. Vanguard Black Car Miami LLC does not store full credit card numbers on its own systems.

Payment providers may collect and process your payment information according to their own privacy policies and terms of service.

5. Communication by Phone, SMS, Email, and WhatsApp

By contacting us or providing your contact information, you authorize Vanguard Black Car Miami LLC to communicate with you regarding your inquiry, booking, reservation, service updates, payment links, confirmations, changes, and customer support.

We may contact you by phone, SMS, email, WhatsApp, or other communication methods related to your requested service.

You may request that we stop sending non-essential communications at any time.

SMS communications are only sent to users who voluntarily opt in to receive text messages from Vanguard Black Car Miami. When you provide your phone number and opt in to receive SMS messages, you agree to receive text messages related to your booking, ride updates, pickup details, quote follow-ups, and customer support.

Message and data rates may apply. Message frequency may vary. You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at info@vanguardblackcarmiami.com.

SMS consent is not a condition of purchasing services from Vanguard Black Car Miami LLC.

Vanguard Black Car Miami LLC does not sell, rent, share, or disclose SMS opt-in information or phone numbers to third parties for their marketing purposes.

6. Sharing of Information

We do not sell your personal information.

We may share necessary information only when required to provide or manage your service, including with:

  • Chauffeurs or transportation partners
  • Payment processors
  • Booking or scheduling platforms
  • Customer support providers
  • Technology service providers
  • Legal, regulatory, or law enforcement authorities when required by law

Only the information necessary to complete or manage the service will be shared.

7. Chauffeurs and Service Coordination

To complete your reservation, we may share relevant booking details with the assigned chauffeur, such as your name, pickup location, destination, contact number, timing details, and special instructions.

This information is used strictly for service coordination and client support.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We may retain your personal information for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, process payments, and protect our legitimate business interests.

10. Website Cookies and Tracking

Our website may use cookies, analytics tools, tracking technologies, or similar systems to improve website performance, understand visitor behavior, measure marketing activity, and improve user experience.

You may be able to disable cookies through your browser settings, although some website features may not function properly.

11. Third-Party Links

Our website may contain links to third-party websites, booking tools, payment platforms, maps, or communication services.

Vanguard Black Car Miami LLC is not responsible for the privacy practices, content, security, or policies of third-party websites or services.

12. Client Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.

To make a privacy-related request, please contact us at:

Email: Info@Vanguardblackcar.com
Phone: +1 (561) 530-8683

13. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children without appropriate consent.

14. Policy Updates

Vanguard Black Car Miami LLC reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this website, and continued use of our website or services constitutes acceptance of the updated policy.

15. Contact Us

If you have any questions about this Privacy Policy, how your information is collected or used, or your privacy rights, please contact us at:

Vanguard Black Car Miami LLC
Premium Black Car Service
Phone: +1 (561) 530-8683
Email: Info@Vanguardblackcarmiami.com

Serving Miami-Dade County, Broward County, and Palm Beach County, Florida.